Donate Items

Do you have gently used furniture, housewares or even bikes (read about Helping with Bikes!) that you would like to donate to a family who would enjoy using them? Although all donations are greatly appreciated, we would like to offer these families sets of furniture that belong together so that their empty apartments and town-houses become their home.

At present we only pick up inside of the blue shaded area on the map below.

You are welcome to drop off your donations at the Depot on Wednesday evenings between 7 and 9 pm, or on Saturday mornings.  To arrange a drop off, please fill in the donation form.
 

Pick-up Area Map (Within the blue shaded area only.)

View larger Pick up Area Map

As we get larger we will expand but for the present these are the limits. We do not pick up in Quebec. Please be aware that in order to be as efficient as possible, we have a list of donators and a specific pick-up date will be assigned to you once you have submitted your donation form.

 

DONATION FORM

You can reach us by completing our donation form. Please state your name, telephone number, address and area of Ottawa, and the items (with their dimensions) you wish to donate. One of our volunteers will reply as soon as possible.

On rare occasions, for the safety of its volunteers, HWF reserves the right to cancel furniture pick-ups and deliveries.

Please note that the HWF volunteers have the final say and can refuse items for valid reasons and depending on space available in storage.

Your furniture should be in good condition.

  • Upholstered items should be free of any rips, stains, or excessive fading.
  • Wood items should not have excessive watermarks/discoloration, chipped edges, scratched, missing hardware/parts etc.
  • Items should be clean, and should not smell of mildew, mold or pets.
  • Items should be pest-free.
  • Furniture shouldn’t be bulky as the families have small dwellings.

LIST OF ITEMS

BEDROOM FURNITURE

We DO accept:

  • Mattresses IN GOOD CONDITION
  • Bedframes (Headboards, footboards & metal bed frames) – simple assembly
  • Bunk bed (simple to assemble)
  • Electric bed
  • Dressers (up to width 56")
  • Night tables
  • Cribs (recent - as per regulations) and change tables

We DO NOT accept:

  • Toddler beds, day beds or odd shape beds
  • Bed frames with too many parts/ hard to assemble
  • Foldaway beds
  • Futons with wood frames
  • Beds/mattresses with stains or tears

LIVING ROOM, KITCHEN AND DINING FURNITURE

We DO accept:

  • Sofas and love seats (under width 7’)
  • Living room armchairs
  • End tables
  • Coffee tables (if square no larger than 3’ X 3’)
  • Bookshelves (under width 4’ and shelf depth 14”)
  • Desks (under width 4’ and depth 20”)

DINING

  • Kitchen and dining room tables with legs removed (under width 5' with leaf out)
  • Kitchen and dining room chairs
  • Microwave stands
  • Buffets/hutches (under width 4’) – accepted only if storage space is available

We DO NOT accept: 

  • Entertainment units/armoires/cupboards/cabinets
  • Large or L shape desks
  • Large dining room sets
  • Printer table or office furniture
  • Sofas over width 7’ and Futons
  • Odd living room chairs (gaming chairs and futon chairs)
  • Hanging bookcases
  • Bookcases requiring complicated assembly
  • Recliners
  • No tables with pedestal or metal frame
  • Any unit taller than 6’ and over width 4’

ELECTRONICS

We DO accept:

  • Flat screen TVs (27” and up)
  • TVs - bigger than 27" – accepted only if storage space is available
  • DVD players and CD movies for children
  • Microwaves
  • Clock radios

We DO NOT accept:

  • Computers and printers
  • Stereos, speakers, VCR players and telephones
  • Console TVs Floor model TVs
  • Tube style TVs with a screen size larger than 32 inches
  • Major appliances like stoves, fridges, dishwashers, washers & dryers

HOUSEHOLD ITEMS/HOUSEWARES

We DO accept:

  • Dishes, glasses, kitchen utensils, knives and cutting boards
  • Teapots
  • Kitchen linens
  • Small kitchen appliances
  • Cookware
  • Bakeware
  • Cutlery
  • Bedroom linens (bed sheets, blankets and bed spread) - Please do indicate size.
  • Bathroom items (towels, shower curtains, bath mat)
  • Lamps and desk
  • lamps Mirrors (to hang on walls with hardware)
  • Irons and ironing boards
  • Vacuum cleaners
  • Framed Artwork
  • Area rugs (no larger than 10' X 8')
  • Entrance mat, bedside mat, boot tray
  • Shoe rack
  • Fans and air conditioning unit
  • Brooms, Mops, pails
  • Kitchen garbage can

We DO NOT accept:

  • Dishware with chips, cracks and badly scratched
  • Plastic dishware, except for children dishes
  • Blinds, curtains and curtain rods
  • Bathroom medicine cabinets or bathroom shelving that requires hanging
  • Hanging shelving

MISCELLANEOUS

We DO accept:

  • Outdoor furniture (table for 4 or 2 persons, lawn chairs)
  • Toys (clean, not battery operated & complete sets)
  • Baby equipment (strollers, baby seats, toys)

We DO NOT accept:

  • Large appliances - stoves, refrigerators, washing and drying machines
  • Office furniture Items that are oversized or excessively heavy Ceiling light fixtures or hanging light fixtures
  • Medical Mobility items (bathroom assistance equipment)
  • BBQ
  • Car seats

Please read our FAQ to find out how you can donate.

Frequently Asked Questions

How do I get in touch with you to make an offer of furniture?

You can reach us by completing our Funiture Donation Form. Please leave us a message indicating your name, phone number, and a brief description of the items you have to offer. One of our volunteers will reply as soon as possible. If we can accept your offer, you will be added to our list for a pickup.

How long does it take for you to pick up my furniture after you have agreed to accept it?

We do pickups and deliveries once a week, on Wednesday evenings. In general, the following week’s pickup is already scheduled when you contact us. How soon we can pick up your items depends on your location, what you are offering and our needs. You should be prepared to wait two or three weeks.

What if I want to donate to HWF but can’t wait for a pickup?

Consider dropping off your donation at our storage facility. This is our preferred method. When you speak to our volunteer about your donation, indicate that you are prepared to deliver; we will give you the address and do our best to have somebody at our storage at a time that works for both of us.

I know you only collect furniture in Ottawa. Do you have any geographic limits?

Yes. At present we only pick up inside the blue shaded area on the map above. As we get larger we will expand but for the present these are the limits. We do not pick up in Quebec.

Do you charge for picking up furniture?

No. But every pickup involves transportation and storage costs for us. We do not charge anything for furnishing homes with the furniture we get. So we do appreciate money donations when we pick up your furniture. We give a tax receipt for all money donations of $10 or over.

Will you pay me or give me a tax receipt for furniture I donate?

No. We cannot do that under the rules of our charitable tax status.

What furniture will you take?

See list above. Extra large or heavy items, soft furniture used by animals or smokers, torn or unclean soft furniture. We reserve the right to refuse to take away items that do not meet our standards of condition. The person doing the pickup has the authority to make the final decision on the spot at the time of pickup.

What items will you not take?

Large appliances (stoves, refrigerators, washing machines), extra large or heavy items, soft furniture used by animals or smokers, torn or unclean soft furniture. We reserve the right to refuse to take away items that do not meet our standards of condition. The person doing the pickup has the authority to make the final decision on the spot at the time of pickup.

Do I have to prepare items to be picked up?

Furniture must be clean and of a quality that we would take in our own homes. Dishes, linens and small items must be boxed or packed, identified as to contents. Loose pieces of related items (e.g. nuts, bolts, screws of beds, tables with legs, TV’s with remotes) must be tied or taped together. Please have donations ready on the main floor if at all possible.

Do you take mattresses?

If we need them at that time; They must be in good condition, unstained, with accompanying box springs.

Do you pick up on a particular day of the week?

We pick up on Wednesday evenings. All the people who do our work are volunteers so we have to operate on a limited regular basis. Pickups are done between 6:30 p.m. and 10:30 p.m. You will be given notice at least 48 hours beforehand.

Who can I contact if I have items you don’t take, or if your pickup schedule doesn’t work for me?

The City of Ottawa provides a list of places that will take used items. You can reach them at http://ottawa.ca/en/residents/garbage-and-recycling/hazardous-waste-and-special-items